Please take a minute to read the following policy so you understand how we use the personal information we ask you to submit. If you use any of Agent Antidote’s services, you agree to these terms.
Our commitment to privacy
Your privacy is important to us. To better protect your privacy, we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used. To make this notice easy to find, we make it available from our footer navigation that is found on every page of our website. When you register at Agent Antidote, we ask you for personal information. We use this information to process your orders, conduct account verifications, and to communicate with you about the status of your orders. We also use your email address to send you newsletters you are subscribed to during registration, as well as messages about Agent Antidote’s special offers, promotional announcements and consumer surveys.
The information we collect
This notice applies to all information collected or submitted on the Agent Antidote website. On some pages, you can order memberships, order products, make requests, and register to receive materials. The types of personal information collected at these pages are:
Credit/debit card information
Alternative payment information (Wire, PrePay, PayPal, etc.)
Unique identifiers (such as username and password)
Shipping account information
On some pages, you can submit information about other people. For example, if you order a product and want it drop shipped directly to your customer, you will need to submit their address. In this circumstance, the types of personal information collected are:
How we use information
The primary use of your personal information, other than directly in connection with a purchase, is to efficiently provide you with personalized, relevant information.
We also use registration information to let you know about new features or other offers of interest from us and to address customer service needs and requests.
Contrary to popular myth, cookies do not extract private or personal information from your computer's memory, but rather, record only information you volunteer to us upon registering or visiting the site. Cookies are tiny files placed onto the hard drive of your computer when you register at our Web site that enable our server to recognize or “remember” who you are each time you return. Cookies can be removed by following Internet browser help file directions.
Like most standard website servers, we use log files. This includes Internet protocol (IP) addresses, browser type, Internet service provider (ISP), referring/exit pages, platform type, date/time stamp, and number of clicks to analyze trends, administer the site, track user's movement in the aggregate, and gather broad demographic information for aggregate use. IP addresses, etc. are not linked to personally identifiable information.
Communications from Agent Antidote
Special offers and updates
We send all new members a welcoming email to verify password and username. Established members will occasionally receive information on products, services, special deals, and a newsletter. Out of respect for the privacy of our users we present the option to not receive these types of communications. We also send all registrants special offers and updates regarding our services. If you are a former customer, you will continue to receive special offers and updates regarding our services unless you choose to unsubscribe from such communications.
If a user wishes to subscribe to our newsletter, we ask for contact information such as name and email address. Out of respect for our user’s privacy, we provide a way to opt-out of these communications.
On rare occasions it is necessary to send out a strictly service-related announcement. For instance, if our service is temporarily suspended for maintenance, we might send users an email. Generally, users may not opt-out of these communications, though they can deactivate their account. However, these communications are not promotional in nature.
We communicate with users on a regular basis to provide requested services and in regard to issues relating to their account we reply via email or phone, in accordance with the user's wishes.
Information submitted by you online (such as information about products you purchase from us, your name, address, email address) may be shared with companies with which we have a commercial relationship, including companies through which you reached Vagablondelife. For example, if you make a purchase with us because of a special offer made through another site acting as a distributor of our products, in that circumstance you will be considered their customer as well.
We will not, except as may be required by law, share with any other party your password or payment information. We may also share information about you (including name, email address, phone number, and postal address) to our marketing partners or other companies with whom we have a commercial relationship so they may contact you about information and services that we feel you would benefit from.
We also reserve the right to disclose aggregated user statistics, such as “45% of our users are female” in order to describe our services to prospective partners, advertisers, and other third parties. Under protection of confidentiality agreements, Vagablondelife may match common user information, such as name, address and phone number with third party data to avoid duplication and prevent errors.
Our commitment to data security
Agent Antidote takes every precaution to protect our users' information. When users submit sensitive information via the website, their information is protected both online and off-line.
When our registration/order form asks users to enter sensitive information (such as credit card number), that information is encrypted and is protected with the best encryption software in the industry - SSL. While on a secure page, such as our order form, the lock icon on the bottom of Web browsers such as Netscape Navigator and Microsoft Internet Explorer becomes locked, as opposed to un-locked, or open, when users are just “surfing.”
While we use SSL encryption to protect sensitive information online, we also do everything in our power to protect user-information off-line. All of our users' information, not just the sensitive information mentioned above, is restricted in our offices. Only employees who need the information to perform a specific job (for example, our billing clerk or a customer service representative) are granted access to personally identifiable information. Furthermore, ALL employees are kept up-to-date on our security and privacy practices. Finally, the servers that store personally identifiable information are in a secure environment, behind a locked cage in a locked facility.
Our commitment to children's privacy
Protecting the privacy of the very young is especially important. For that reason, we never collect or maintain information at our website from those we actually know are under 13, and no part of our website is structured to attract anyone under 13. In order to subscribe to Vagablondelife's services, the member must be 18.
How you can access or correct your information
You can access your personally identifiable information collected by Agent Antidote by logging into your account and visiting the “Settings” section of the website. You can correct factual errors in your personally identifiable information by sending us a request that credibly shows error. To protect your privacy and security, we will also take reasonable steps to verify your identity before granting access or making corrections.
How to contact us
Should you have other questions or concerns about these privacy policies, or you would like to request a review or change to your personal information, please contact Customer Support.
“Do Not Track” Signals: Please note that we do not change our practices in response to a “Do Not Track” signal in the HTTP header from a browser or mobile application.
This Cookies Policy will give you clear and explicit information about the technologies we use on our website, as well as your rights to restrict this use.
2.1. A cookie is small text file that is placed on your computer upon your visit on certain websites. The text file can be read by the website will help identifying you when you return on the website.
2.2. There are two types of cookies:
‘persistent’ cookies remain on your computer and will remain valid until either the user deletes it or upon its expiry date,
‘session cookies’ are deleted as soon as the web browser is closed.
2.3. Cookies can be used for technical reasons of the website, for analytics and for connecting with third party sites
3.1. We use session cookies that are deleted as soon as the web browser is closed.
3.2. We use ‘Analytical Cookies’ which allow the entity that is responsible for them to monitor and analyze the behavior of web users to which they are linked. The information gathered through these cookies is used for measuring the activity of web sites, applications or platforms and for profiling user navigation on such sites, applications and platforms, in order to make improvements based on the analysis of data of users who use the service.
3.3. We use ‘Advertising cookies’ to support our Website. We will send these advertisers information including your IP address, the time at which you visited the website, the browser you used to visit our Website, the unique ID number the cookie has given your browser, and in some cases, whether you have a Flash installed. These are used to tailor the ads to your localization and/or general preferences, thereby attempting to prevent showing irrelevant ads or ads you may have already seen.
3.4. We use ‘Targeting cookies’ that are used to deliver content that best suits you and your interests. It can be used for targeted advertising / offers, limiting ad serving or measuring the effectiveness of a promotional campaign. We may use these cookies to remember the sites you visit, in order to determine which e-marketing channels are more efficient and allow us to reward partners and external websites.
3.5. We will not share personal information collected from our cookies with any third party except as set out in this Cookies Policy
Third Party Cookies
Blocking or Deleting Cookies
5.1. You may refuse to accept cookies or delete cookies already stored on your computer through the settings of your web browser.
Internet Explorer 10
Blocking and deleting cookies may have a negative impact upon the usability of our website and you might be prevented from using all the features available on our website.
By continuing to browse our Website, you hereby consent to this Cookies Policy regardless of your browser settings.
Use of Content on the Site
You may view, download and print contents from the Site subject to the following conditions:
(a) the content may be used solely for information purposes; and
(b) the content may not be modified or altered in any way.
You may not republish, distribute, prepare derivative works, or otherwise use the content other than as explicitly permitted herein.
You may not frame or utilize framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of Agent Antidote without the express written consent of Agent Antidote. You may not use any meta tags or any other 'hidden text' utilizing Agent Antidote’s name or trademarks without the express written consent of Agent Antidote. You may not use any Agent Antidote logo or other proprietary graphic or trademark as part of the link without express written permission.
You do not acquire any ownership rights to any content in the Site. Any unauthorized use terminates the permission or license granted by Agent Antidote.
Reviews, Comments, Communications, And Other Content
You may submit comments and provide other content so long as the content is not obscene, illegal, threatening, or defamatory and so long as the content does not invade the privacy or infringe the intellectual property of a third party. Further, such content may not contain software viruses, mass mailings, chain letters, or any form of 'spam.' You may not use a false e-mail address, impersonate any person or entity, or otherwise mislead as to the origin of the information.
By submitting information, you grant Agent Antidote a nonexclusive, royalty-free, perpetual, irrevocable and fully sub-licensable right to reproduce, use, modify, publish, adapt, translate, create derivative works from, distribute and display such content throughout the world in any media. By submitting information, you also represent and warrant that the content is accurate; you own or have permission to use the content that you submit; and that use of the content will not cause injury to any person or entity.
Products and Services Offered by Agent Antidote on the Site
Agent Antidote offers products on the Site. When you enroll to obtain a product from Agent Antidote on the Site, you accept the specific agreement applicable to that product or service. Your use of any such product or service offered on the Site is governed by the Terms and Conditions in the agreement for that product or service. Except as provided in that agreement, Agent Antidote does not warrant that any product descriptions or content contained in this Web site is accurate, current, reliable, complete or error-free.
EXCEPT AS EXPRESSLY STATED IN AN AGREEMENT BETWEEN YOU AND Agent Antidote, ALL CONTENT, SERVICES, PRODUCTS AND SOFTWARE PROVIDED ON THIS WEB SITE ARE PROVIDED 'AS IS' WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED. Agent Antidote AND ITS SUPPLIERS AND LICENSORS DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED INCLUDING, WITHOUT LIMITATION, THOSE OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT. YOU ARE SOLELY RESPONSIBLE FOR THE APPROPRIATENESS OF THE SITE, ITS CONTENT, AND THE PRODUCTS AND SERVICES OFFERED BY Agent Antidote ON THE SITE FOR YOUR INTENDED APPLICATION AND USE. Agent Antidote DOES NOT WARRANT THAT THE SITE, ITS CONTENT, OR THE PRODUCTS AND SERVICES IT OFFERS ON THE SITE MEET YOUR REQUIREMENTS. SUBJECT TO THE TERMS OF ANY AGREEMENT BETWEEN YOU AND Agent Antidote, Agent Antidote, ITS SUPPLIERS AND LICENSORS SHALL NOT BE LIABLE FOR ANY DIRECT, INDIRECT, SPECIAL, CONSEQUENTIAL, INCIDENTAL, OR PUNITIVE DAMAGES, EVEN IF Agent Antidote, ITS SUPPLIERS OR LICENSORS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. CERTAIN STATE LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS, EXCLUSIONS, OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MIGHT HAVE ADDITIONAL RIGHTS.
You agree to defend, indemnify, and hold harmless Agent Antidote, employees, attorneys and agents ('Indemnities') against all claims, expenses, liabilities, losses, costs and damages, including reasonable attorney's fees, that the Indemnities may incur
• in connection with your use of the Site or any hyper linked Web site or
• resulting from content you supply.
All matters relating to your access to and use of the Site shall be governed by USA federal laws or the laws of the States of where the specific Web site you are viewing is hosted without regard to its conflict of law principles. Any legal action or proceeding relating to your access to or use of the Site shall be instituted in a state or federal court in the jurisdiction in which the specific Web site you are viewing is hosted.
If you have any questions regarding this disclaimer, please click here to contact us.
This website is operated by Agent Antidote. Throughout the site, the terms “we”, “us” and “our” refer to Agent Antidote. Agent Antidote offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.
By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.
Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.
Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.
SECTION 1 - ONLINE STORE TERMS
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.
You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).
You must not transmit any worms or viruses or any code of a destructive nature.
A breach or violation of any of the Terms will result in an immediate termination of your Services.
SECTION 2 - GENERAL CONDITIONS
We reserve the right to refuse service to anyone for any reason at any time.
You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.
You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us.
The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.
SECTION 3 - ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION
We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk.
This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.
SECTION 4 - MODIFICATIONS TO THE SERVICE AND PRICES
Prices for our products are subject to change without notice.
We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.
We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.
SECTION 5 - PRODUCTS OR SERVICES (if applicable)
Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy.
We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor's display of any color will be accurate.
We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at any time without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.
We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.
SECTION 6 - ACCURACY OF BILLING AND ACCOUNT INFORMATION
We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the email and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.
You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.
For more detail, please review our Returns Policy.
SECTION 7 - OPTIONAL TOOLS
We may provide you with access to third-party tools over which we neither monitor nor have any control nor input.
You acknowledge and agree that we provide access to such tools ”as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.
Any use by you of optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).
We may also, in the future, offer new services and/or features through the website (including, the release of new tools and resources). Such new features and/or services shall also be subject to these Terms of Service.
SECTION 8 - THIRD-PARTY LINKS
Certain content, products and services available via our Service may include materials from third-parties.
Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties.
We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.
SECTION 9 - USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS
If, at our request, you send certain specific submissions (for example contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, 'comments'), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.
We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service.
You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false email address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.
SECTION 10 - PERSONAL INFORMATION
SECTION 11 - ERRORS, INACCURACIES AND OMISSIONS
Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).
We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated.
SECTION 12 - PROHIBITED USES
In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.
SECTION 13 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free.
We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable.
You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you.
You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided 'as is' and 'as available' for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.
In no case shall Agent Antidote, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.
SECTION 14 - INDEMNIFICATION
You agree to indemnify, defend and hold harmless Agent Antidote and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.
SECTION 15 - SEVERABILITY
In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.
SECTION 16 - TERMINATION
The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.
These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site.
If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).
SECTION 17 - ENTIRE AGREEMENT
The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.
These Terms of Service and any policies or operating rules posted by us on this site or in respect to The Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).
Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.
SECTION 18 - GOVERNING LAW
These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the United States.
SECTION 19 - CHANGES TO TERMS OF SERVICE
You can review the most current version of the Terms of Service at any time at this page.
We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.
SECTION 20 - CONTACT INFORMATION
Questions about the Terms of Service should be sent to us at
Agent Antidote Personal Data Policy for GDPR
The following information constitutes our Personal Data Policy. In this document, "we", "our", or "us" refer to Agent Antidote.
• This is a notice to inform you of our policy about all information that we record about you. It sets out the conditions under which we may process any information that we collect from you, or that you provide to us. It covers information that could identify you (“personal information”) and information that could not. In the context of the law and this notice, “process” means collect, store, transfer, use or otherwise act on information.
• We take seriously the protection of your privacy and confidentiality. We understand that you are entitled to know that your personal data
will not be used for any purpose unintended by you and will not accidentally fall into the hands of a third party.
• We undertake to preserve the confidentiality of all information you provide to us, and hope that you reciprocate.
• Our policy complies with UK and US law accordingly implemented, including that required by the EU General Data Protection
• The law requires us to tell you about your rights and our obligations to you in regards to the processing and control of your personal data.
• Except as set out below, we do not share, or sell, or disclose to a third party, and information collected through our website or otherwise.
Personal information we may process
We aim to process data, whether personal data or not, only to the extent necessary for us to provide our clients with our services and for other agreed purposes. Often, we may aggregate information in a general way and use it to provide class information. If we use it for this
purpose, you as an individual will not be personally identifiable.
Personal information that we may process may include:
If you are a client, personal information may include your identity and contact information, information about your family members, and financial information. We may also process information deemed to be “special category” information, such as your race or ethnic origin. In most cases, your personal data will have been provided to us by you. However, with your consent, or if it is necessary in order to provide you with our services, we may have obtained your personal data from a third party source. We may collect information about you from a
variety of sources. This includes information we collect directly from you; information we collect when you visit our sites, view our online content or information we collect about you from other sources.
Information we collect directly from you
We collect information directly from you when you choose to call or email us, participate in our offers, register on our websites , or otherwise provide information directly to us. The following are examples of information we may collect directly from you:
• Email address
• Postal address
• Telephone and/or mobile number
• Date of birth
• Demographic information
• Payment information (such as a debit card) and bank account details
• Future communication preferences
• Telephone number
• Information about your device browser and operating system.
• IP address
• Web pages you view
• Links you click
• Agent Antidote emails you open
Information Agent Antidote collects from other sources
We may obtain information about you from other sources, including publicly available sources, such as social media platforms or referral agents, etc. Examples of information we may collect from other sources are:
• Postal address.
• Email address.
• Date of birth.
• Publicly observed activities or information made available by you to the public, such
as blogs, videos, internet postings, and user generated content.
How Agent Antidote uses this information
We use the information we collect to provide you products, offers and services, to deliver to you, advertisements, offers or other content tailored to your interests, and to conduct other Agent Antidote business operations. The following are examples of how we may use the
information we collect:
• Answer your questions or respond to your requests.
• Develop new products and services.
• Enroll you in contests, programs, or offers that you request.
• Process payment for purchases or other services.
• Protect against or identify possible fraudulent transactions.
• Send you email and/or postal messages with information about Agent Antidote and other content we think may be of interest to you.
• Email you about Agent Antidote and other content we think may be of interest to you.
• Develop and provide Marketing tailored to your interests, including interest-based marketing.
• Personalise your experience on our websites by presenting products and information tailored to you.
• Analyse the use of, and develop, our products, services and marketing. Enforce our Terms and Conditions and otherwise manage our business.
Related third party information
We may process your personal data if you have a personal or business connection with any of our clients or suppliers. For example, you may be a family member, business partner, other adviser, supplier or transaction counterparty. The data we process may include contact information, information about your business activities, and financial information such as that relating to income and expenses. We may be given your personal data by our clients or suppliers, or by third parties acting on the instructions of a client or a supplier.
If you supply our business with goods or services, including subcontracted services that we supply to our clients, then we may process your personal information. However, we do so only to the extent necessary to contract with you.
The bases on which we process information about you
The law requires us to determine under which of six defined grounds we process different categories of your personal information, and to notify you of the basis for each category. If a basis on which we process your personal information is no longer relevant then we shall immediately stop processing your data. If the basis changes then if required by law we shall notify you of the change and of any new basis under which we have determined that we can continue to process your information.
Information we process because we have a legal obligation
Sometimes, we must process your information in order to comply with a statutory obligation. For example, we may be required to give information to legal authorities if they so request or if they have the proper authorisation such as a search warrant or court order. This may include your personal information.
Specific uses of information you provide to us
• Communicating with you
When you contact us through our website or by email, we collect the data you have given to us in order to reply with the information you need. We record your request and our reply in order to increase the efficiency of our business. We keep personally identifiable information associated with your message, such as your name and email address so as to be able to track our communications with you to provide a high quality service.
• Dealing with complaints
When we receive a complaint, we record all the information you have given to us. We use that information to resolve your complaint. If your complaint reasonably requires us to contact some other person, we may decide to give to that other person some of the information contained in your complaint. We do this as infrequently as possible, but it is a matter for our sole discretion as to whether we do give information, and if we do, what that information is. If the complaint relates to information on our website and we feel it is justified or if we believe the law requires us to do so, we shall remove the content while we investigate. If we think your complaint is vexatious or without any basis, we shall not correspond with you about it. We may compile statistics from information relating to complaints to assess the level of service we provide, but not in a way that could identify you or any other person.
Disclosure and sharing of your information
• Information we obtain from third parties
Although we do not disclose your personal information to any third party (except as set out in this notice), we sometimes receive data that is indirectly made up from your personal information from third parties whose services we use. No such information is personally identifiable to you.
Management of your information/Access to your personal information
• At any time you may review or update personally identifiable information that we hold about you.
• To obtain a copy of the information we hold about you, please contact us.
• After receiving the request, we will tell you when we expect to provide you with the information, and whether we require any fee for providing it to you.
Removal of information
If you wish us to remove personally identifiable information from our website, you should contact us. This may limit the service we can provide to you.
Verification of your identity
When we receive any request to access, edit or delete personal identifiable information we shall first take reasonable steps to verify your identity before granting you access or otherwise taking any action. This is important to safeguard your information.
Retention period for personal data
Except as otherwise mentioned in this privacy notice, we keep your personal information only for as long as required by us:
• to provide you with the services you have requested;
• to comply with other law, including for the period demanded by our tax authorities;
• to support a claim or defence in court.
If you are not happy with our Personal Data Policy:
• You can find further information about our complaint handling procedure by contacting us
• If a dispute is not settled then we hope you will agree to attempt to resolve it by engaging in good faith with us in a process of mediation or arbitration.
Compliance with the law
Our personal data policy has been compiled so as to comply with the law of every country or legal jurisdiction in which we aim to do business. If you think it fails to satisfy the law of your jurisdiction, we should like to hear from you.
Review of this policy
We may update this privacy notice from time to time as necessary. The terms that apply to you are those posted here on our website on the day you use our website. We advise you to print a copy for your records.